Jump start each day with the straight talk and practical wisdom of Larry Winget! In such fast-changing, and often confusing times, America needs a straight-talk dose of Larry Winget reality more than ever. Known as the Pitbull of Personal Development, and New York Times bestselling author, 31-Days To Being Customer Focused is Larry Winget’s "tell it like it is" version of the "thought of the day" calendar; the ultimate wake-up call for anyone who's looking for a lifeline and true empowerment. Designed to give you a condensed dose of Larry's wisdom, and an action-steps you can take today, this booklet is packed with memorable gems, such as: How to create new customers How to be empathetic, reliable and flexible with your customers. How to be solution-focused with your customers. Why you should always tell the truth to your customers. Five words to success with your customers And more!