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Coles 5 Stars: Building High Ratings and High Trust in the Digital Age at Bayshore Shopping Centre in Ottawa, ON
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We live in a world that revolves around trust. So how can you build trust into your business and service? And how can you make "5 Stars" your business model and ranking in all things? "Five Stars" can essentially be summarized into three main points of building and recognizing trust as a culture of your work:
Trust that you're doing the right thing
That your customers can acknowledge that
That social media/technology drives more business
People don't order dinner, buy shoes, go to museums, or listen to CDs without checking out the online reviews and what others are saying about things. This work is about how to make sure you are using customer service and technology as fully as possible in order to get the most positive review (5 stars) possible.
We live in a world that revolves around trust. So how can you build trust into your business and service? And how can you make "5 Stars" your business model and ranking in all things? "Five Stars" can essentially be summarized into three main points of building and recognizing trust as a culture of your work:
Trust that you're doing the right thing
That your customers can acknowledge that
That social media/technology drives more business
People don't order dinner, buy shoes, go to museums, or listen to CDs without checking out the online reviews and what others are saying about things. This work is about how to make sure you are using customer service and technology as fully as possible in order to get the most positive review (5 stars) possible.
Coles is renowned for its outstanding customer service and great selection of books. Along with the vast array of magazines, stationary, audio-books, children's literature, fiction, non-fiction and reference books, you can find accessories to make your reading experience more pleasurable. We can recommend the very best in reading today. We will help you search our titles for exactly what you need, and if we do not have it in stock, we will order it for you.
