Too many options? Treat your friends and family to their favourite stores with a Bayshore Shopping Centre gift card, redeemable at participating retailers throughout the centre. Click below to purchase yours today!Purchase Here
Coles 501 Ways to Roll Out the Red Carpet for Your Customers: Easy-to-Implement Ideas Inspire Loyalty, Get New Customers, and Make a Lasting Impression at Bayshore Shopping Centre in Ottawa, ON
501 Ways to Roll Out the Red Carpet for Your Customers: Easy-to-Implement Ideas Inspire Loyalty, Get New Customers, and Make a Lasting Impression in Ottawa, ON
501 Ways to Roll Out the Red Carpet for Your Customers: Easy-to-Implement Ideas Inspire Loyalty, Get New Customers, and Make a Lasting Impression in Ottawa, ON
*Product information may vary - to confirm product availability, pricing, shipping and return information please contact Coles
“Donna Cutting writes with passion about innovative ways service providers give a world-class experience to their customers. Put the ideas in this book into action and you'll fascinate your customers with red carpet service.” —Sally Hogshead, author of Fascinate
501 Ways to Roll Out the Red Carpet for Your Customers is power-packed with proven, ready-to-implement action ideas to enhance your customers' experience. You'll find examples from a variety of fields, from healthcare, banking, and entertainment to small business, retail, and entrepreneurial ventures.
501 Ways to Roll Out the Red Carpet for Your Customers will give you helpful tips to:
Make "red-carpet service" a first and lasting impression
Get your team "red-carpet ready”
Inspire positive word-of-mouth by delivering wow
Handle service recovery with style
Employ creative marketing ideas and social media savvy
Using the plethora of tips, tricks, and techniques in this book you don't have to reinvent the customer-service wheel—just roll out the red carpet!
“Donna Cutting writes with passion about innovative ways service providers give a world-class experience to their customers. Put the ideas in this book into action and you'll fascinate your customers with red carpet service.” —Sally Hogshead, author of Fascinate
501 Ways to Roll Out the Red Carpet for Your Customers is power-packed with proven, ready-to-implement action ideas to enhance your customers' experience. You'll find examples from a variety of fields, from healthcare, banking, and entertainment to small business, retail, and entrepreneurial ventures.
501 Ways to Roll Out the Red Carpet for Your Customers will give you helpful tips to:
Make "red-carpet service" a first and lasting impression
Get your team "red-carpet ready”
Inspire positive word-of-mouth by delivering wow
Handle service recovery with style
Employ creative marketing ideas and social media savvy
Using the plethora of tips, tricks, and techniques in this book you don't have to reinvent the customer-service wheel—just roll out the red carpet!
Coles is renowned for its outstanding customer service and great selection of books. Along with the vast array of magazines, stationary, audio-books, children's literature, fiction, non-fiction and reference books, you can find accessories to make your reading experience more pleasurable. We can recommend the very best in reading today. We will help you search our titles for exactly what you need, and if we do not have it in stock, we will order it for you.
