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Coles A Simple Guide to Hotel Housekeeping Management at Bayshore Shopping Centre in Ottawa, ON
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Lynton Viñas delivers a tour-de-force in analyzing and detailing the most vital component of the hotel business. She meticulously lays out the procedures needed to insure the success of the housekeeping department in delivering the kind of service that assures guests, regardless of the hotel's star rating, receive a five star room experience. A seasoned management pro in the business, she calls upon a wealth of knowledge to offer an easily understood step-by-step approach to what she terms "the most vital component in the success of a hotel."
Lynton Viñas delivers a tour-de-force in analyzing and detailing the most vital component of the hotel business. She meticulously lays out the procedures needed to insure the success of the housekeeping department in delivering the kind of service that assures guests, regardless of the hotel's star rating, receive a five star room experience. A seasoned management pro in the business, she calls upon a wealth of knowledge to offer an easily understood step-by-step approach to what she terms "the most vital component in the success of a hotel."
Coles is renowned for its outstanding customer service and great selection of books. Along with the vast array of magazines, stationary, audio-books, children's literature, fiction, non-fiction and reference books, you can find accessories to make your reading experience more pleasurable. We can recommend the very best in reading today. We will help you search our titles for exactly what you need, and if we do not have it in stock, we will order it for you.
