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Coles Absorbing the Shock - Protecting Your Team Through Mergers at Bayshore Shopping Centre in Ottawa, ON
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Somewhere in the first ten minutes after a merger announcement, you'll have a moment alone before six or eight or fourteen people start looking to you for answers you don't have. You didn't choose the deal. You probably heard about it when everyone else did. And yet you're the one standing between an executive team that made the decision and a group of employees who now have to live with it.
Absorbing the Shock is written specifically for that person — the mid-level manager with no seat at the deal table and full responsibility for whether their team comes out the other side intact. Instead of vague advice about "aligning stakeholders" and "driving cultural integration," it gives you exact scripts for the conversations that actually happen: what to say when someone asks point-blank if they're losing their job, how to retain your best performer with zero budget authority, how to read who really holds power before the org chart catches up, and how to advocate for your people in restructuring rooms you weren't invited into.
Built around real conversations rather than frameworks, with checklists and ready-to-use scripts in every actionable chapter, this is the book for the manager who needs to be honest, steady, and genuinely useful to their team — starting with the next conversation they have.
Somewhere in the first ten minutes after a merger announcement, you'll have a moment alone before six or eight or fourteen people start looking to you for answers you don't have. You didn't choose the deal. You probably heard about it when everyone else did. And yet you're the one standing between an executive team that made the decision and a group of employees who now have to live with it.
Absorbing the Shock is written specifically for that person — the mid-level manager with no seat at the deal table and full responsibility for whether their team comes out the other side intact. Instead of vague advice about "aligning stakeholders" and "driving cultural integration," it gives you exact scripts for the conversations that actually happen: what to say when someone asks point-blank if they're losing their job, how to retain your best performer with zero budget authority, how to read who really holds power before the org chart catches up, and how to advocate for your people in restructuring rooms you weren't invited into.
Built around real conversations rather than frameworks, with checklists and ready-to-use scripts in every actionable chapter, this is the book for the manager who needs to be honest, steady, and genuinely useful to their team — starting with the next conversation they have.
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