Are you a frontline manager, team leader or supervisor with big responsibilities? Do you have a low budget, little autonomy, or haven’t had the training you think you need? Whether you are new to management or have been in management roles for years, this book will help to guide you through some of the most common problems faced by all managers – and all in the time it takes to drink a few cups of coffee. Full of case studies from managers around the world and examples from the author’s own career, you will learn from the experience (and mistakes) of others, including how to: • Get the best out of your team • Confidently face the day-to-day challenges of management • Develop powerful, positive and productive relationships with your colleagues • Expand your own skills • Become the best possible manager that you can be. Kate Minchin has led frontline teams and their managers for more than 20 years in some of the UK’s most iconic buildings, including London’s Natural History Museum, Hampton Court Palace and the University of Oxford.