In this roller coaster of global business change, it has become practically impossible to manage the way we once did. Now is the time to embrace new ways of leading that encourage diversity, equity, and inclusion and help people thrive in an endlessly changing environment. With the goal of helping current and future leaders discover new routes to future success, seasoned executives and business coaches, Kanthi Ford and Patrick Ricketts, share insight into their own diverse professional experiences as well as simple, common-sense concepts that are fundamental to leading effectively in today's workplace. They provide reflective questions that offer a space to consider situations in a different light, and suggest actions that may help shift behaviors or understand the perspectives of others. Ford and Ricketts examine issues created by unconscious bias, explore the role of an empathic leader, discuss internal cultures and ways to manage uncertainty, highlight their experiences with systemic racism, and much more. Bias Impacts is a guide to help leaders learn how to be more inclusive and less biased, to lead through change and attain positive results by taking intentional action to manage differently.