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Coles Difficult Conversations in Nursing & Healthcare: A Practical Guide to Speaking Up with Confidence and Compassion: Difficult Conversations, #1 at Bayshore Shopping Centre in Ottawa, ON
Difficult Conversations in Nursing & Healthcare: A Practical Guide to Speaking Up with Confidence and Compassion: Difficult Conversations, #1 in Ottawa, ON
Difficult Conversations in Nursing & Healthcare: A Practical Guide to Speaking Up with Confidence and Compassion: Difficult Conversations, #1 in Ottawa, ON
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In healthcare, silence can be costly. From safeguarding concerns and end-of-life care to workplace bullying and systemic bias, nurses, midwives, and health visitors face emotionally charged conversations every day. Yet many feel underprepared, unsupported, or afraid to speak up.
This essential guide empowers professionals to navigate difficult conversations with clarity, empathy, and courage. Drawing on real-world scenarios, evidence-based frameworks, and reflective practice, it offers practical tools for addressing emotional distress, advocating for patients, challenging unsafe practices, and fostering inclusive team cultures.
Whether you're newly qualified or a seasoned practitioner, this book will help you build confidence, protect well being, and lead with integrity—because when nurses speak up, care improves.
In healthcare, silence can be costly. From safeguarding concerns and end-of-life care to workplace bullying and systemic bias, nurses, midwives, and health visitors face emotionally charged conversations every day. Yet many feel underprepared, unsupported, or afraid to speak up.
This essential guide empowers professionals to navigate difficult conversations with clarity, empathy, and courage. Drawing on real-world scenarios, evidence-based frameworks, and reflective practice, it offers practical tools for addressing emotional distress, advocating for patients, challenging unsafe practices, and fostering inclusive team cultures.
Whether you're newly qualified or a seasoned practitioner, this book will help you build confidence, protect well being, and lead with integrity—because when nurses speak up, care improves.
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