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Excellent Customer Service: How To Build a Customer Service Culture in a Retail Environment
Coles
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Excellent Customer Service: How To Build a Customer Service Culture in a Retail Environment in Ottawa, ON
Current price: $16.95
Excellent Customer Service: How To Build a Customer Service Culture in a Retail Environment in Ottawa, ON
Current price: $16.95
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Size: Paperback
*Product information may vary - to confirm product availability, pricing, shipping and return information please contact Coles
In ten easy chapters the author explains how to successfully build a culture of excellent customer service in a retail environment. This book begins with hiring and ends with measuring the results. Learn to keep it simple, focus on what counts, engage your associates and lead the team by example. This book will define the culture and teach you how to deliver it.
In ten easy chapters the author explains how to successfully build a culture of excellent customer service in a retail environment. This book begins with hiring and ends with measuring the results. Learn to keep it simple, focus on what counts, engage your associates and lead the team by example. This book will define the culture and teach you how to deliver it.
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More About Coles at Bayshore Shopping Centre
Coles is renowned for its outstanding customer service and great selection of books. Along with the vast array of magazines, stationary, audio-books, children's literature, fiction, non-fiction and reference books, you can find accessories to make your reading experience more pleasurable. We can recommend the very best in reading today. We will help you search our titles for exactly what you need, and if we do not have it in stock, we will order it for you.
100 Bayshore Dr, Nepean, ON K2B 8C1, Canada
Find Coles at Bayshore Shopping Centre in Ottawa, ON
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