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Coles Expect Success: Team Management by Expectations at Bayshore Shopping Centre in Ottawa, ON
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Expect Success offers a focused, action-first approach to solving a common leadership problem: smart, hardworking teams that still miss results because expectations were never clearly stated. The authors present Management by Expectations (MBE), a compact system built around one core principle: people perform to the standards you clearly define, consistently reinforce, and hold accountable.
This practical guide shows leaders how to:
· Set expectations that drive ownership and execution
· Align teams without constant oversight
· Reduce friction, confusion, and underperformance
· Build a culture of accountability that sustains results
Written for executives, managers, and high-performing leaders, Expect Success is designed to be a field manual for leaders who want clarity that actually changes behavior and preserves trust.
Strong leadership isn’t about motivation or micromanagement. It’s about clear expectations and accountability – what by when by whom.
Expect Success offers a focused, action-first approach to solving a common leadership problem: smart, hardworking teams that still miss results because expectations were never clearly stated. The authors present Management by Expectations (MBE), a compact system built around one core principle: people perform to the standards you clearly define, consistently reinforce, and hold accountable.
This practical guide shows leaders how to:
· Set expectations that drive ownership and execution
· Align teams without constant oversight
· Reduce friction, confusion, and underperformance
· Build a culture of accountability that sustains results
Written for executives, managers, and high-performing leaders, Expect Success is designed to be a field manual for leaders who want clarity that actually changes behavior and preserves trust.
Strong leadership isn’t about motivation or micromanagement. It’s about clear expectations and accountability – what by when by whom.
Coles is renowned for its outstanding customer service and great selection of books. Along with the vast array of magazines, stationary, audio-books, children's literature, fiction, non-fiction and reference books, you can find accessories to make your reading experience more pleasurable. We can recommend the very best in reading today. We will help you search our titles for exactly what you need, and if we do not have it in stock, we will order it for you.
