Too many options? Treat your friends and family to their favourite stores with a Bayshore Shopping Centre gift card, redeemable at participating retailers throughout the centre. Click below to purchase yours today!Purchase Here
Coles Frosted with Care: Sweet tips for creating unforgettable customer experiences at Bayshore Shopping Centre in Ottawa, ON
*Product information may vary - to confirm product availability, pricing, shipping and return information please contact Coles
Frosted with Care reveals the sweet secrets behind building a thriving business. Written by Cailean Gysler, a finance strategist turned successful bakery owner, this book shows that the heart of any business - from cupcakes to corporate services - is about people and exceptional experiences. It shares lessons learned from running a bakery without knowing how to bake but with a clear vision of how to treat people.
It includes practical, real-world insights on building a purpose-driven, loyal team, delivering unforgettable customer experiences, handling conflicts to strengthen relationships, personalizing service to stand out, and growing any business with care, empathy, and excellence.
Whether you're an entrepreneur, business leader, or professional wanting to create a brand customers love and teams are proud to work for, Frosted with Care will transform the way you think about success. It reminds readers that at the end of the day, it's not just what you do - it's how you make people feel.
Frosted with Care reveals the sweet secrets behind building a thriving business. Written by Cailean Gysler, a finance strategist turned successful bakery owner, this book shows that the heart of any business - from cupcakes to corporate services - is about people and exceptional experiences. It shares lessons learned from running a bakery without knowing how to bake but with a clear vision of how to treat people.
It includes practical, real-world insights on building a purpose-driven, loyal team, delivering unforgettable customer experiences, handling conflicts to strengthen relationships, personalizing service to stand out, and growing any business with care, empathy, and excellence.
Whether you're an entrepreneur, business leader, or professional wanting to create a brand customers love and teams are proud to work for, Frosted with Care will transform the way you think about success. It reminds readers that at the end of the day, it's not just what you do - it's how you make people feel.
Coles is renowned for its outstanding customer service and great selection of books. Along with the vast array of magazines, stationary, audio-books, children's literature, fiction, non-fiction and reference books, you can find accessories to make your reading experience more pleasurable. We can recommend the very best in reading today. We will help you search our titles for exactly what you need, and if we do not have it in stock, we will order it for you.
