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Coles If You Can't Say Something Nice, What Do You Say?: Practical Solutions for Working Together Better at Bayshore Shopping Centre in Ottawa, ON
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We've all been told "If you can't say something nice, don't say anything at all." This easy-to-read book provides practical approaches and actual phrases for those times when you need to tactfully clue someone in, deflect the negative comment of a well-meaning friend, or let a co-worker know what he or she is doing drives you crazy - without destroying the relationship. "Sarita's advice helps you navigate the waters of office relationships." -Ann Mah, Past National President, American Business Women's Association "Sarita Maybin's skillful combination of positive examples and practical phrases will transform your communication experience" -Les Brown, Motivational Speaker & Best Selling Author, It's Not Over Until You Win! "Stop wondering what to say and start improving your communication today. Read this book!" -Jim Cathcart, Author, Relationship Selling: How To Get and Keep Customers Past President, National Speakers Association
We've all been told "If you can't say something nice, don't say anything at all." This easy-to-read book provides practical approaches and actual phrases for those times when you need to tactfully clue someone in, deflect the negative comment of a well-meaning friend, or let a co-worker know what he or she is doing drives you crazy - without destroying the relationship. "Sarita's advice helps you navigate the waters of office relationships." -Ann Mah, Past National President, American Business Women's Association "Sarita Maybin's skillful combination of positive examples and practical phrases will transform your communication experience" -Les Brown, Motivational Speaker & Best Selling Author, It's Not Over Until You Win! "Stop wondering what to say and start improving your communication today. Read this book!" -Jim Cathcart, Author, Relationship Selling: How To Get and Keep Customers Past President, National Speakers Association
Coles is renowned for its outstanding customer service and great selection of books. Along with the vast array of magazines, stationary, audio-books, children's literature, fiction, non-fiction and reference books, you can find accessories to make your reading experience more pleasurable. We can recommend the very best in reading today. We will help you search our titles for exactly what you need, and if we do not have it in stock, we will order it for you.
