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Coles Making Kindness Our Business: How kindness at work can lead to happier, more engaged workers at Bayshore Shopping Centre in Ottawa, ON
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This handy volume brings together 20 essays on the practice of kindness in the workplace and its benefits not only to the well-being of the individuals involved, but to the health of the business as a whole.
Chapters include:
• Kindness is good for business
• Your daily job can make a difference to others
• Happiness at work is not a lost cause
• Lead with kindness – you will get better results
• Humanizing the modern workplace
• Can excellent customer service exist without kindness?
• Building a more diverse and inclusive workforce
• Mental health in the new workplace normal
Each essay is supplemented by a list of talking points to stimulate further thinking and discussion.
Filled with wisdom and insight, Making Kindness Our Business promises to make work a more fulfilling shared activity for all.
This handy volume brings together 20 essays on the practice of kindness in the workplace and its benefits not only to the well-being of the individuals involved, but to the health of the business as a whole.
Chapters include:
• Kindness is good for business
• Your daily job can make a difference to others
• Happiness at work is not a lost cause
• Lead with kindness – you will get better results
• Humanizing the modern workplace
• Can excellent customer service exist without kindness?
• Building a more diverse and inclusive workforce
• Mental health in the new workplace normal
Each essay is supplemented by a list of talking points to stimulate further thinking and discussion.
Filled with wisdom and insight, Making Kindness Our Business promises to make work a more fulfilling shared activity for all.
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