The field of operations management is principally concerned with the processes that produce goods and services. Its roots are arguable the roots of business and management itself, from Adam Smith's seminal description of pin making and the division of labor, through to F. W. Taylor's attempts to establish a "science" of operational management. As production of products and services has transformed the field has evolved into an increasingly multi-faceted amalgam of different academic and practical disciplines. This shortform research overview, written by a leading scholar, draws on the key environmental, technological and research challenges. A concise and coherent summary of diverse concepts, the book sets key the ideas in their appropriate context and draws links to key theoretical perspectives. The author guides readers with a provocative set of reflections on the manifold practical and conceptual challenges faced by the field; identifying some waypoints for those looking to investigate this important, dynamic area of research. | Operations Management by Michael A. Lewis, Hardcover | Indigo Chapters