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Pearlescent Promises: Trust, Commitment, and Luxury Revelations
Coles
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Pearlescent Promises: Trust, Commitment, and Luxury Revelations in Ottawa, ON
By None
Current price: $2.48


By None
Pearlescent Promises: Trust, Commitment, and Luxury Revelations in Ottawa, ON
Current price: $2.48
Loading Inventory...
Size: Kobo eBook
*Product information may vary - to confirm product availability, pricing, shipping and return information please contact Coles
The research explores how the after-sales service process and quality impact customer retention in the luxury car industry, emphasizing the roles of trust and commitment. It investigates the relationship between customer care processes, customer relationship management (CRM), and customer retention, particularly in authorized car workshop.
The research explores how the after-sales service process and quality impact customer retention in the luxury car industry, emphasizing the roles of trust and commitment. It investigates the relationship between customer care processes, customer relationship management (CRM), and customer retention, particularly in authorized car workshop.

















