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Coles Productive Conflict: How to Use Tensions, Frustrations, and Difficult Situations for Good (A proactive approach to conflict in schools) at Bayshore Shopping Centre in Ottawa, ON
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Strong schools are built on healthy working relationships. Drawing on research and real school experience, author Amanda Dunn helps educators understand conflict as a natural part of collaborative work. She offers a practical approach for addressing tension with clarity and intention so teams can work more effectively, strengthen trust, and keep student learning at the center of their efforts.
K–12 principals, administrators, and teachers can use this book to:
Enhance conflict resolution skills to manage interpersonal conflicts in education
Develop a stronger understanding of the different kinds of conflict in K–12 education
Implement practical strategies that promote positive school cultures and collaboration
Create tailored conflict management plans to address specific needs within their schools
Foster staff autonomy, competence, and belonging to enhance job satisfaction and motivation Introduction
Contents:
Chapter 1: Whose Job Is It? Gaining Clarity About Roles and Responsibilities Within Your Organization
Chapter 2: What Is Happening? Common Conflict Categories in Schools
Chapter 3: How Are We Responding? Common Approaches to Conflicts
Chapter 4: What Are the Effects? Avoiding Conflict Spirals
Chapter 5: How Can We Keep Conflict Productive? Improving the Conditions for Increased Job Satisfaction and Motivation
Chapter 6: What Can We Be Proactive About? Implementing Structures for Success
Chapter 7: What Is the Plan? Creating a Comprehensive Conflict Management Plan
Epilogue
References and Resources
Index
Strong schools are built on healthy working relationships. Drawing on research and real school experience, author Amanda Dunn helps educators understand conflict as a natural part of collaborative work. She offers a practical approach for addressing tension with clarity and intention so teams can work more effectively, strengthen trust, and keep student learning at the center of their efforts.
K–12 principals, administrators, and teachers can use this book to:
Enhance conflict resolution skills to manage interpersonal conflicts in education
Develop a stronger understanding of the different kinds of conflict in K–12 education
Implement practical strategies that promote positive school cultures and collaboration
Create tailored conflict management plans to address specific needs within their schools
Foster staff autonomy, competence, and belonging to enhance job satisfaction and motivation Introduction
Contents:
Chapter 1: Whose Job Is It? Gaining Clarity About Roles and Responsibilities Within Your Organization
Chapter 2: What Is Happening? Common Conflict Categories in Schools
Chapter 3: How Are We Responding? Common Approaches to Conflicts
Chapter 4: What Are the Effects? Avoiding Conflict Spirals
Chapter 5: How Can We Keep Conflict Productive? Improving the Conditions for Increased Job Satisfaction and Motivation
Chapter 6: What Can We Be Proactive About? Implementing Structures for Success
Chapter 7: What Is the Plan? Creating a Comprehensive Conflict Management Plan
Epilogue
References and Resources
Index
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