Professional and Therapeutic Communication, second edition, provides students with a comprehensive understanding of communication as they enter complex and diverse multidisciplinary healthcare environments. It guides students through concepts fundamental to both the professional andtherapeutic elements of the caring relationship and all aspects of interpersonal interaction that are essential to safe, high-quality healthcare. The book is updated with rich pedagogical features to support student learning and includes additional content focusing on the important use of "self" in communication, extending into concepts of reflection and practice. It promotes skills development throughout with an emphasis on providing contentfor healthcare students from all health disciplines so they can effectively communicate with patients, clients and consumers in contemporary healthcare contexts. | Professional and Therapeutic Communication by Melanie Birks, Paperback | Indigo Chapters