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Coles Resistance to Change - A New Perspective: A Textbook for Managers Who Plan to Implement a Change at Bayshore Shopping Centre in Ottawa, ON
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The intention for this book is to present the resistance to change phenomenon from a new perspective. The term resistance is complex and very often misinterpreted. Change leaders should adapt their perspectives on this subject and try to see resistance from a positive angle as well. By just changing the prospect of analyzing it, managers could experience a greater success in implementing new changes and effectively attract more employees onto their side. Instead of trying to eliminate or suppress employees' resistance, managers should rather use their reactions in a positive framework. Resistance may be useful as feedback and therefore, managers can use it to improve and refine the organizational change process.
The intention for this book is to present the resistance to change phenomenon from a new perspective. The term resistance is complex and very often misinterpreted. Change leaders should adapt their perspectives on this subject and try to see resistance from a positive angle as well. By just changing the prospect of analyzing it, managers could experience a greater success in implementing new changes and effectively attract more employees onto their side. Instead of trying to eliminate or suppress employees' resistance, managers should rather use their reactions in a positive framework. Resistance may be useful as feedback and therefore, managers can use it to improve and refine the organizational change process.
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