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Coles Risk Efficacy: How to Measure Decision Making in an Age of Uncertainty at Bayshore Shopping Centre in Ottawa, ON
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Why do some people thrive under uncertainty while others freeze? Why do organizations consistently misjudge their best decision-makers?
Risk Efficacy presents a groundbreaking framework for measuring decision-making quality independent of outcomes. Drawing on research from cognitive science, organizational psychology, and high-stakes domains including trauma medicine, trading, and professional motorsport, this book reveals why traditional performance metrics systematically misread the people organizations most need.
The Risk Efficacy framework evaluates decision-making across four dimensions: Calibration (alignment between confidence and accuracy), Informed Navigation (quality of information gathering and synthesis), Resilience (capacity for adaptation and recovery), and Outcome Achievement (results in context of process quality).
Through case studies ranging from the D-Day invasion to Chilean mining rescues, Wu demonstrates how measurement systems optimized for stable environments fail catastrophically in volatile ones-and how this creates systematic bias against adaptive thinkers, particularly women and cross-domain experts whose decision-making styles don't match traditional leadership stereotypes.
This book is essential reading for leaders building teams for uncertain futures, HR professionals designing assessment systems, individuals seeking to understand and demonstrate their decision-making strengths, and anyone navigating a world where intelligent adaptation is as critical as good planning.
Risk Efficacy is infrastructure for a new way of measuring what matters.
Why do some people thrive under uncertainty while others freeze? Why do organizations consistently misjudge their best decision-makers?
Risk Efficacy presents a groundbreaking framework for measuring decision-making quality independent of outcomes. Drawing on research from cognitive science, organizational psychology, and high-stakes domains including trauma medicine, trading, and professional motorsport, this book reveals why traditional performance metrics systematically misread the people organizations most need.
The Risk Efficacy framework evaluates decision-making across four dimensions: Calibration (alignment between confidence and accuracy), Informed Navigation (quality of information gathering and synthesis), Resilience (capacity for adaptation and recovery), and Outcome Achievement (results in context of process quality).
Through case studies ranging from the D-Day invasion to Chilean mining rescues, Wu demonstrates how measurement systems optimized for stable environments fail catastrophically in volatile ones-and how this creates systematic bias against adaptive thinkers, particularly women and cross-domain experts whose decision-making styles don't match traditional leadership stereotypes.
This book is essential reading for leaders building teams for uncertain futures, HR professionals designing assessment systems, individuals seeking to understand and demonstrate their decision-making strengths, and anyone navigating a world where intelligent adaptation is as critical as good planning.
Risk Efficacy is infrastructure for a new way of measuring what matters.
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