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The DNA of Customer Experience by C. Shaw, Hardcover | Indigo Chapters
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The DNA of Customer Experience by C. Shaw, Hardcover | Indigo Chapters in Ottawa, ON
From C. Shaw
Current price: $102.50

From C. Shaw
The DNA of Customer Experience by C. Shaw, Hardcover | Indigo Chapters in Ottawa, ON
Current price: $102.50
Loading Inventory...
Size: 0.7 x 8.5 x 0.87
*Product information may vary - to confirm product availability, pricing, shipping and return information please contact Coles
As the World Thought Leaders on Customer Experience, Colin Shaw and the team at Beyond Philosophy have undertaken more than 18 months of groundbreaking research to discover the emotions that drive and destroy value in an organization, and can now disclose the empirical link between evoking these emotions and substantial financial returns. | The DNA of Customer Experience by C. Shaw, Hardcover | Indigo Chapters
As the World Thought Leaders on Customer Experience, Colin Shaw and the team at Beyond Philosophy have undertaken more than 18 months of groundbreaking research to discover the emotions that drive and destroy value in an organization, and can now disclose the empirical link between evoking these emotions and substantial financial returns. | The DNA of Customer Experience by C. Shaw, Hardcover | Indigo Chapters

















