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The Hidden Leader: Discover and Develop Greatness Within Your Company
Coles
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The Hidden Leader: Discover and Develop Greatness Within Your Company in Ottawa, ON
By None
Current price: $10.99


By None
The Hidden Leader: Discover and Develop Greatness Within Your Company in Ottawa, ON
Current price: $10.99
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Size: Kobo eBook
*Product information may vary - to confirm product availability, pricing, shipping and return information please contact Coles
This book helps managers recognize hidden gems in the workplace and learn how to utilize them for their greatest impact.
Think you can spot the leaders in your company? Don’t assume that you can identify them by their positions. What about those employees who consistently step up: the field agent who solves a previously intractable problem; the service rep who thinks outside the box and creates unshakeable customer loyalty. These are more than “good employees”, these are “hidden leaders” and they are critical to an organization’s long-term success.
Managers today need to make the most of all their resources—and The Hidden Leader shows them how to identify and cultivate these talented but under utilized employees, who:
Demonstrate integrity
Lead through authentic relationships
Focus on results
Work from clear customer purpose
Fulfill the value promise of the company
Don’t settle for the traditional feedback that tells you these are “good employees” who deserve a pat on the back and a 3 percent increase at the end of the year. These hidden leaders will soon be pulled out by another organization giving them the opportunity they deserve.
Supported by real-world examples of hidden leaders in action--and QR codes readers can scan for instant access to online assessments-- The Hidden Leader helps managers discover these secret saviors and enable them to deliver even greater value to customers.
This book helps managers recognize hidden gems in the workplace and learn how to utilize them for their greatest impact.
Think you can spot the leaders in your company? Don’t assume that you can identify them by their positions. What about those employees who consistently step up: the field agent who solves a previously intractable problem; the service rep who thinks outside the box and creates unshakeable customer loyalty. These are more than “good employees”, these are “hidden leaders” and they are critical to an organization’s long-term success.
Managers today need to make the most of all their resources—and The Hidden Leader shows them how to identify and cultivate these talented but under utilized employees, who:
Demonstrate integrity
Lead through authentic relationships
Focus on results
Work from clear customer purpose
Fulfill the value promise of the company
Don’t settle for the traditional feedback that tells you these are “good employees” who deserve a pat on the back and a 3 percent increase at the end of the year. These hidden leaders will soon be pulled out by another organization giving them the opportunity they deserve.
Supported by real-world examples of hidden leaders in action--and QR codes readers can scan for instant access to online assessments-- The Hidden Leader helps managers discover these secret saviors and enable them to deliver even greater value to customers.

















