Do you think process improvement is a tedious, low-value task confined to the back office of overstaffed companies? Think again. In this insightful book, you'll discover why and how process is the key to consistent delivery, a crucial factor that separates winners from losers in most organizations. The message inside is clear: Embrace process improvement, or risk being overtaken by competitors who do. The author, Vaughn Thurman, a passionate tech leader and company builder, presents undeniable empirical data showing the significant and sustainable advantages that process improvement brings to organizations. He then reveals how to cut through the complexity, drudgery, and friction typically associated with process improvement efforts. Finally, Thurman guides you through easy-to-understand steps to effectively champion and execute change within your organization. This book will transform your perspective on process improvement and equip you with the tools to lead your company or organization to market-leading success. Vaughn Thurman is the Founder and Chief HighGear Evangelist at HighGear, Inc., a leading, intuitive no-code platform for business analysts to rapidly build enterprise-grade workflow applications.