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The Service Providers by D. Yagil, Hardcover | Indigo Chapters
Coles
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The Service Providers by D. Yagil, Hardcover | Indigo Chapters in Ottawa, ON
From D. Yagil
Current price: $160.95

From D. Yagil
The Service Providers by D. Yagil, Hardcover | Indigo Chapters in Ottawa, ON
Current price: $160.95
Loading Inventory...
Size: 0.81 x 8.5 x 0.98
*Product information may vary - to confirm product availability, pricing, shipping and return information please contact Coles
The success of service organizations ultimately depends on employees in customer service roles; their performance affects customer satisfaction and loyalty. Integrating theory and research, this book explores the factors that determine the performance of service providers, and points to important managerial implications. | The Service Providers by D. Yagil, Hardcover | Indigo Chapters
The success of service organizations ultimately depends on employees in customer service roles; their performance affects customer satisfaction and loyalty. Integrating theory and research, this book explores the factors that determine the performance of service providers, and points to important managerial implications. | The Service Providers by D. Yagil, Hardcover | Indigo Chapters

















