This story is about possibility. It describes the journey of a young woman diagnosed with a mental health issue, given a monthly disability benefit, and told she will never work again. Despite this, she eventually has a twenty-seven-year full-time career in mental health. She is supported by a phenomenal psychiatrist who often backs her client's stubborn but convincing moves. As the title indicates, this is all about turning bad to good or negative to positive, and it features a long-term career--empowering disabled individuals--in the way some people had empowered her. For example, this book exists because an EAP counselor insisted she write it. (Yes, sometimes Cheryl really does do what she is told!) This is a story for all education departments dealing with human psychology, sociology, or disability, and it may very well generate a discussion well beyond Canadian borders.