This book includes chapters on the key consulting processes such as the business of consultancy; marketing and selling consultancy projects; overview of the delivery process; and entry, contracting, diagnosis, intervention and closure. It also covers essential underpinning skills such as analytical tools and techniques; reporting and Influencing clients; designing, delivering training sessions and workshops; and the practice environment. Whether you are just starting out, considering or already working as a consultant this book is essential reading, enabling you to understand the needs of your client and to get the result they want. | The Art of Consultancy by Calvert Markham, Paperback | Indigo Chapters