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Understanding Proactive Customer Orientation by Dennis Herhausen, Paperback | Indigo Chapters
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Understanding Proactive Customer Orientation by Dennis Herhausen, Paperback | Indigo Chapters
From Dennis Herhausen
Current price: $80.50
From Dennis Herhausen
Understanding Proactive Customer Orientation by Dennis Herhausen, Paperback | Indigo Chapters
Current price: $80.50
Loading Inventory...
Size: 1 x 8.27 x 0.67
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Dennis Herhausen examines how managers can successfully probe latent needs and uncover future needs of customers, labeled as proactive customer orientation. Overall, a systematic change process is developed to guide managers that aim to increase their company's proactive customer orientation. | Understanding Proactive Customer Orientation by Dennis Herhausen, Paperback | Indigo Chapters